SHIPPING & DELIVERY POLICY

At Deserve UK, we aim to deliver your orders quickly, safely, and reliably all across Pakistan.

Delivery Coverage

We currently deliver nationwide across Pakistan through trusted courier partners.

Order Processing Time

Orders are usually processed within 24–48 working hours after confirmation.

Orders placed on Sundays or public holidays may be processed on the next working day.

Estimated Delivery Time

Major Cities

2–3 working days

Other Cities & Remote Areas

3–5 working days

Delivery times may vary depending on weather conditions, courier delays, or public holidays.

Shipping Charges

Shipping charges are calculated at checkout.

We may also offer free shipping during promotions or special campaigns.

Order Tracking

Once your order is dispatched, tracking details may be shared through SMS, WhatsApp, or email.

Failed Deliveries

Delivery may fail due to:

Incorrect address

Customer unavailability

Phone not responding

Incomplete delivery details

In such cases, re-delivery charges may apply.

Damaged or Missing Orders

If your parcel arrives damaged or incomplete, please contact us within 24 hours with pictures or videos for assistance.

Cash on Delivery Orders

Cash on Delivery orders may require confirmation through call or WhatsApp before dispatch.

Shipping Delays

Deserve UK is not responsible for delays caused by:

Courier service issues

⦁ Weather conditions

⦁ Political situations

Natural disasters

Public holidays

Need Assistance?

If you have any shipping-related questions, feel free to contact our support team anytime.

Thank you for choosing Deserve UK.